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Pipesnstuff Shipping Policy
Thank you for shopping with Pipesnstuff. Please review our shipping policy to understand how and when your order will arrive.
1. Shipping Carrier
We ship all orders via UPS, leveraging their reliable domestic network for secure and timely delivery.
2. Shipping Rates
• Continental United States: $10 flat rate per order
• Alaska, Hawaii, U.S. Territories, and PO Boxes: Not available via standard UPS methods. Please contact our support team for alternative arrangements and pricing.
3. Processing Time
• Orders typically process within 1-3 business days after payment confirmation.
• Orders placed on weekends or federal holidays will begin processing on the next business day.
4. Transit Times
Once shipped, estimated transit times within the continental U.S. are:
• UPS Ground: 3–7 business days
• UPS 2nd Day Air (upon request and additional charges may apply): 2 business days
• UPS Next Day Air (upon request and additional charges may apply): 1 business day
Actual delivery times may vary based on destination and UPS service levels.
5. Order Tracking
• You can track your package on the UPS website to view real-time status updates.
6. Signature & Age Verification
• A signature may be required upon delivery.
• All recipients must be at least 21 years old. UPS may request valid ID to confirm age.
7. Shipping Delays & Exceptions
• Weather events, carrier delays, or other unforeseen circumstances may impact delivery.
• Pipesnstuff is not responsible for delays caused by UPS or third-party issues.
• If your package is marked delivered but you have not received it, please contact UPS and our support team so we can assist.
8. Lost or Damaged Packages
• Inspect your shipment upon arrival.
• For damage claims, retain all packaging and contact Pipesnstuff within 5 days of delivery.
• For lost packages, contact us, and we will work with UPS to locate or replace your shipment.
9. Contact Information
Thank you for choosing Pipesnstuff. We’re committed to getting your order to you quickly, safely, and at a great flat rate.
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